Refund Policy

Refund Policy for Aggregates Purchase:

We want our customers to be satisfied with their purchase of aggregates. If for any reason you are not completely happy with your order, we offer a 7-day refund policy. Please review the following terms and conditions:

 1. Eligibility: To be eligible for a refund, you must notify us within 7 days of receiving your order. The aggregates must be in their original condition and packaging.

 2. Refund Process: To request a refund, please contact our customer service team at [contact information]. Provide your order number and reason for the return. Our team will guide you through the return process.

 3. Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure the safe return of the aggregates.

 4. Refund Amount: Once we receive and inspect the returned aggregates, we will issue a refund for the purchase price, excluding any shipping fees. Refunds will be processed within 5-7 business days.

 5. Damaged or Defective Products: If your aggregates arrive damaged or defective, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

 6. Exclusions: Please note that certain items, such as custom orders or special requests, may not be eligible for a refund. Our customer service team will provide guidance on such cases.

 7. Contact Us: If you have any questions or concerns about our refund policy, please reach out to our customer service team for assistance.

By making a purchase from us, you agree to abide by the terms of our refund policy. We strive to provide excellent customer service and appreciate your business.

Thank you for choosing us as your supplier of aggregates.